Last Updated: 01.02.2025
Betman is designed for entertainment. Gambling should never be treated as a guaranteed way to make money, recover financial losses or solve personal problems. Every game involves risk, and outcomes cannot be predicted or guaranteed. We are committed to promoting responsible gambling and helping players maintain control over their activity.
This Responsible Gambling Policy explains:
how to keep gambling under control;
which account management tools may be available;
how to recognize potentially harmful behavior;
how to request a break or self-exclusion;
where to seek independent support.
Betman is available only to persons who:
are at least 18 years old;
have reached the legal gambling age in their jurisdiction;
are legally permitted to participate in online gambling.
Minors must not create an account, deposit funds or access real-money games. Betman may request age and identity verification at any time.
If we identify or reasonably suspect that an account is being used by a minor, we may:
suspend the account;
restrict deposits and gameplay;
request verification documents;
close the account;
take any other action required by applicable law.
Parents and guardians should protect access to their devices, payment methods and account credentials.
Gambling should remain a paid form of entertainment.
It is important to understand that:
every wager carries a risk of loss;
previous losses do not increase the likelihood of winning;
previous wins do not guarantee future results;
game outcomes are independent unless the game rules clearly state otherwise;
no strategy can guarantee a profit from games of chance;
bonuses do not remove the risk of losing deposited funds.
Never gamble with money needed for:
rent or housing;
food;
medical expenses;
education;
debt payments;
taxes;
essential family expenses;
business obligations.
To reduce the risk of gambling-related harm:
decide in advance how much money you can afford to lose;
set a time limit before you start playing;
do not chase losses;
do not borrow money to gamble;
do not gamble while under the influence of alcohol or drugs;
do not gamble when angry, distressed, lonely or exhausted;
take regular breaks;
review your transaction and gameplay history;
avoid treating bonuses as free money;
stop playing when gambling is no longer enjoyable.
A financial limit should be based on what you can safely afford, not on how much you hope to win.
Depending on your location and the current functionality of the Platform, Betman may provide tools that help you control your gambling.
Available tools may include:
deposit limits;
loss limits;
wagering limits;
session or play-time limits;
reality checks;
cooling-off periods;
temporary account restrictions;
self-exclusion;
permanent account closure;
promotional communication controls.
The exact tools available may differ by jurisdiction, account status and product version. For information about the tools currently available to you, contact Betman Support.
A deposit limit restricts the amount of money that may be deposited into your account during a specified period.
Depending on the Platform functionality, limits may be available on a:
daily basis;
weekly basis;
monthly basis;
custom period permitted by the Platform.
You should set a deposit limit before gambling and choose an amount you can afford to lose completely. A request to reduce a limit may take effect immediately or as soon as technically possible.
A request to increase or remove a limit may be subject to:
a cooling-off period;
affordability or risk checks;
account verification;
applicable regulatory requirements.
Withdrawals do not necessarily increase or reset a deposit limit unless the applicable rules explicitly state otherwise.
Where available, Betman may also provide:
A loss limit restricts the amount a player may lose during a defined period.
A wagering limit restricts the total value of bets that may be placed during a defined period.
A single-bet limit restricts the maximum amount that may be placed in one transaction. These limits may be calculated differently. Players should review the description of each tool before activating it.
Time-management tools may help players monitor how long they have been gambling.
A reality check may display information such as:
session duration;
amount deposited;
amount wagered;
net result during the session;
a reminder to take a break.
Where available, you may be able to choose how frequently a reality check appears. You should not ignore repeated reminders or continue playing automatically without considering your current activity.
A cooling-off period, sometimes called a time-out, temporarily restricts access to gambling activity. Depending on the tools available, you may request a break for a specified period.
During a cooling-off period, you may be unable to:
deposit funds;
place wagers;
claim bonuses;
participate in promotions;
receive gambling-related marketing.
Access to withdrawals and support may remain available, subject to verification and security checks. A cooling-off period is intended as a temporary break. Players seeking a stronger restriction should consider self-exclusion.
Self-exclusion is intended for players who want to stop gambling for an extended period. You may request self-exclusion by contacting Betman Support or using the relevant account tool where available. Depending on applicable rules and Platform functionality, self-exclusion may be available for a fixed period or permanently.
During self-exclusion, Betman may:
block access to real-money gambling;
prevent new deposits;
disable bonuses and promotions;
stop direct marketing communications;
prevent the creation of replacement accounts;
restrict related accounts where a connection is identified.
Self-exclusion is a formal protective measure. Gambling operators are generally expected to take reasonable steps to prevent an excluded person from continuing to gamble. (Gambling Commission)
A self-exclusion request does not remove your right to withdraw a legitimate account balance.
Before processing a withdrawal, Betman may need to complete:
identity verification;
payment method verification;
AML checks;
fraud checks;
bonus and wagering review;
investigation of disputed transactions.
Any amount legitimately payable will be handled according to the Terms & Conditions and Payment Policy. Bonuses, promotional credits or winnings obtained through a violation of the rules may be cancelled where permitted.
Self-exclusion will not normally be removed before the selected period ends. After the exclusion period, account access may not be restored automatically.
Where reactivation is permitted, Betman may require:
a written request;
confirmation that the player wishes to return;
a cooling-off period;
identity verification;
responsible gambling interaction;
new or reduced financial limits;
additional risk assessment.
Betman may refuse reactivation where continued gambling is considered inappropriate or where required by law.
You must not attempt to bypass a restriction by:
creating another account;
using another person’s account;
changing personal details;
using another phone number or email address;
using a VPN or other technology to hide your identity or location;
accessing Betman through another device;
using another person’s payment method.
Betman may close linked accounts and take reasonable steps to enforce responsible gambling restrictions. Players should also consider using external gambling-blocking software and bank-level gambling controls where available.
You may opt out of promotional communications at any time.
Betman may stop sending direct gambling promotions to players who:
have self-excluded;
have requested a marketing restriction;
show indicators of potential gambling-related harm;
are otherwise restricted under applicable law.
It may take a reasonable period to update all systems and third-party marketing lists. Service communications concerning withdrawals, security, verification and account administration may still be sent.
You should consider taking a break or seeking support if you:
spend more money or time gambling than intended;
repeatedly exceed personal limits;
chase losses;
borrow money to gamble;
hide gambling activity from family or friends;
neglect work, education or personal responsibilities;
feel anxious, angry or distressed after gambling;
gamble to escape personal problems;
sell possessions to obtain gambling funds;
experience debt related to gambling;
find it difficult to stop;
open new accounts after setting restrictions;
use gambling as your main source of hoped-for income;
experience conflict in relationships because of gambling.
One or more of these signs may indicate that gambling is no longer under control.
Ask yourself:
Have I spent more money than I planned?
Have I tried to recover losses by gambling more?
Have I borrowed money to gamble?
Have I hidden my gambling from someone close to me?
Has gambling affected my work or relationships?
Do I feel restless or angry when I cannot gamble?
Have I attempted to stop but found it difficult?
Do I gamble when I feel stressed, depressed or lonely?
Have I ignored bills or essential expenses because of gambling?
Do I believe one large win will solve my financial problems?
Several “yes” answers may indicate that you should stop gambling and seek independent support.
Betman may review account activity to identify indicators of potentially harmful gambling.
Indicators may include:
rapid increases in deposits;
repeated failed deposit attempts;
unusually long sessions;
frequent changes to limits;
repeated cancellation of withdrawals;
significant changes in wagering behavior;
repeated requests for bonuses after losses;
attempts to bypass restrictions;
messages indicating distress or loss of control.
Where appropriate, Betman may:
contact the player;
display responsible gambling information;
recommend or apply account limits;
suspend promotions;
request additional information;
temporarily restrict gambling activity;
close or self-exclude the account.
Betman is not required to wait for a player to request assistance before taking reasonable protective action.
Where required by law, regulation or internal risk controls, Betman may request information concerning:
source of funds;
source of wealth;
occupation;
income;
financial affordability;
payment ownership;
transaction purpose.
These checks may also form part of AML, fraud prevention and player protection procedures. Failure to provide requested information may result in restrictions, delayed transactions or account closure.
Betman Support can explain account tools and apply available restrictions, but it does not provide medical, psychological, legal or financial treatment. Players experiencing gambling-related harm should seek assistance from an independent qualified organization available in their country.
Examples of support options may include:
national gambling support services;
licensed mental health professionals;
debt advice organizations;
gambling-blocking services;
bank gambling controls;
local self-exclusion programs.
GambleAware provides information and support resources relating to gambling harm. GAMSTOP provides a free multi-operator self-exclusion service for customers of gambling businesses licensed in Great Britain. (GambleAware)
Availability depends on your country. Betman does not represent that every external service applies to every player or jurisdiction.
Parents and guardians should take reasonable measures to prevent minors from accessing gambling services.
Recommended measures include:
keeping account credentials confidential;
enabling device passwords and biometric access;
not saving payment details on shared devices;
using parental control software;
monitoring access to Telegram and web applications;
logging out after each session;
explaining the risks of gambling to minors.
Betman is not responsible for unauthorized account use where a user has failed to protect their device, payment method or credentials, except where applicable law provides otherwise.
You may request account closure at any time. A standard account closure is different from self-exclusion. A closed account may potentially be reopened subject to Betman’s procedures. A self-excluded account is subject to stricter restrictions and cannot normally be reopened during the exclusion period.
When contacting Support, clearly state whether you require:
ordinary account closure;
a temporary break;
self-exclusion;
permanent exclusion.
Betman provides tools and controls intended to reduce the risk of gambling-related harm. However, these tools cannot replace the player’s own decisions or professional support.
You remain responsible for:
providing accurate personal information;
complying with active restrictions;
not creating duplicate accounts;
protecting your account;
seeking help when gambling becomes harmful.
Betman will take reasonable protective measures but cannot guarantee that all attempts to bypass restrictions will be detected immediately.
Betman may update this Responsible Gambling Policy to reflect:
changes to the Platform;
new responsible gambling tools;
regulatory requirements;
updated internal procedures;
changes to external support services.
The current version will be published on this page with the latest revision date.
To request a limit, cooling-off period, self-exclusion or account closure, contact:
Company: Betman LTD
Brand: Betman
Website: betman.club
Compliance Email: compliance@betman.club
Support Email: support@betman.club
You may also contact the Betman Support Team through the communication channels available on the Platform. For urgent concerns about your health, safety or finances, contact an appropriate professional or local support service in your country.
